We are the trusted authority on contact centre and customer service analytics. We help design data strategies that drive rapid value and sustainable growth, deliver data readiness, data quality, data management and business measurement; and build AI solutions to automate your actions.
By drawing on our deep industry knowledge, we help you discover, build and drive value from your data assets to help you make better decisions, faster.
We provide point solutions to plug the gaps in your internal capabilities:
Data Strategists, Project Managers, Data Architects, Data Engineers, BI Developers, Data Analysts, Data Scientists, Machine Learning Engineers, Governance Leads
Plug directly into your existing team
Guaranteed expertise
Platform agnostic
accelerator pods
RECOMMENDED
We embed a data team to tackle your biggest business problems. Right resource available at the right time; Deep domain expertise to minimise risk; Data project lead to drive continuity; Rapid speed to insights
Zero time wasted
2X as fast as building in-house
½ cost of building in-house
Full capability coverage
Zero recruitment fees
Faster speed-to-compentency
Complete project managent expertise
IP ownership after just 2 years
Only spend on people when you need them
resource is regularly wasted when building internal data teams. not anymore.
To circumvent this our pod resources are carefully phased with the bulk of the strategist work taking place in the first 90 days. Data engineering activity typically complete in the first 6-12 months and BI Developers, Analysts and Data Scientists take it from there.
All resources easily scale in-line with skillset needed at each stage.
Cheaper than building in-house
less than 50% the cost of building internally. yes, really.
Typically, not all roles are needed all of the time for data projects. That unused capacity adds up to wasted spend.
We make expert resources available when needed and pass on the efficiency of scale to you, our customer. Better yet, as we've already found the brightest minds - you'll avoid painful recruiters (and their fees).
See results faster
2x faster speed-to-deliver. so you can spend more time realising benefits.
We undertake discovery workshops to deeply understand your business strategy and provide an audit of data opportunities and risks.
From there, we design tailored data strategies targeting defensive, optimisation and growth initiatives. We design and build scalable data platforms to make your data accessible.
Finally, we build out bespoke measurement frameworks to underpin your business objectives, provide decision support for your decision makers and design and build AI solutions to automate your actions. So you can start making better decisions, faster.
Introduction
Discovery
Data Strategy
Data Platform
Business Measurement
Data Intelligence
Automated Decision-Making (AI)
Data Readiness
Data-Driven Decisions
Data-Driven Actions
Let's go
ready to level up your data capabilities (almost) over night?
Chat to one of our industry experts and let's explore how we can help you.
