July 27, 2022
Download your free whitepaper to find out some common causes and solutions for complaints
In our effort to improve customer conversations for every channel we've analysed over 210,000 emails between contact centre agents and their customers.
Download our most recent whitepaper to find out what you could be doing to improve CX and ultimately boost customer retention when it comes to Apology Rates, Channel Transfers, Response Times and more.
Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.