April 6, 2022
We've taken over 250,000 webchats and analysed them to provide you with invaluable insights
In our effort to improve customer conversations for every channel we've analysed over 210,000 emails between contact centre agents and their customers.
Download our most recent whitepaper to find out what you could be doing to improve CX and ultimately boost customer retention when it comes to Apology Rates, Channel Transfers, Response Times and more.
Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.