November 22, 2022
Introducing MOJO-CX©, our new software that merges three invaluable contact centre solutions
MANCHESTER, England – February 23rd, 2021 – MOJO-CX©, an artificial intelligence and machine learning solution provider, today announces it raised $600K (£400,000) in its latest round of funding from technology partner Instinctive BI for its innovative and affordable, enterprise-ready AI and ML solutions.
MOJO-CX© uses analytics and machine-based learning to empower its clients to make better, faster, and valuable decisions. Speed is a critical factor for MOJO-CX© and their clients in customer engagement, customer service, coaching, and marketing across various sectors including, retail, banking, financial services, and media.
Instinctive BI saw the unique approach that MOJO-CX© brings to the market, developing innovative and affordable AI and ML solutions that solve specific industry problems, and knew their process was something different that’s not yet available anywhere else.
MOJO-CX© Co-Founder & CEO, Jimmy Hosang, credits his company’s unique approach to success to three key factors.
“We have a highly replicable approach to AI, so we’re ambitious at the sectors we’re tackling,” say Hosang. “MOJO-CX© strives for affordability, and we’re a people business. AI will eventually become commoditized. However, great people will not be commoditized, and with enterprise deployments at a large scale, it’s people with ingenuity, grit, and determination that land transformation. At MOJO-CX©, we’re lucky to have such a talented and driven team.”
Instinctive BI plays a crucial role in TMAC’s business trajectory, with its CEO, Nicholas McFadden, serving on TMAC’s Board of Directors.
Now with funding from Instinctive BI, MOJO-CX© is on target to reach its goals for 2021.
“Instinctive BI's investment and trust in us ensures the prototypes we've been developing over the last two and a half years turn into enterprise-ready solutions, and these products are rolling off the production line as we speak,” says Hosang.
Hosang says MOJO-CX© wants to disrupt the market, especially in conversation analytics. “We feel speech and conversation analytics has been over-priced and oversold for many years, but it’s a rich source of data, and we want to be part of repairing the reputation.”
MOJO-CX© has a top-secret project in development that is very close to their hearts.
Hosang says it was born out of the pandemic, even though his team identified the issue long before that. “We have a team working tirelessly on this innovative project, and all will be revealed over the next few months,” adds Hosang.
Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.