Case Studies

Video Case Study: Insurance Retention

Founder and CEO, Jimmy Hosang, demonstrates how TMAC provided 20x ROI in just 8 weeks for a top insurance firm

February 7, 2022

How did we help our client increase customer retention, with a result worth over £1.6m?

TMAC Founder and CEO, Jimmy Hosang, explains how we combined our three innovative contact centre solutions to provide 20x ROI in a top insurance firm.

This short clip was taken from Jimmy's talk, 'How Contact Centre Conversations Became Broken, and How to Fix Them'. If you're interested in hearing Jimmy's full talk, you can click here for our write-up.

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