Join us on our mission to unlock agent potential and revolutionise the contact centre.
November 4, 2022
MOJO-CX© Head of Customer Success talks scripting, next best action, coaching and more...
October 24, 2022
What are the real consequences of throwing away your employee development plans?
October 17, 2022
Creating the best coaching and training experience possible, for agents and coaches alike
October 10, 2022
What makes a good leader, and what makes a bad one? This and more in AI Would Agree...
October 3, 2022
What does industry expert, Nicola Collister, think about the future of CX in contact centres?
September 28, 2022
George and Paul discuss all things culture and how you can improve your feedback process
"THE VERY FACT WE’RE NOW QA-ING 100% OF DEMAND WHEN WE WERE ONLY ABLE TO DO 5% OR 10% HAS BEEN A GAME CHANGER"
John Devlin,CEO at Ascensos