Insights

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Knowledge

Webinar: How to Avoid Common Challenges with Speech Analytics

3 common challenges and how to avoid them

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June 22, 2021
Knowledge

How it Started Versus How it's Going

Jimmy Hosang and CRO Sean Northam take a trip down memory lane...

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June 9, 2021
Knowledge

Is Data Science sexy?

The TMAC Team discuss: Can data science be described as 'sexy'?

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May 9, 2021
Case Studies

FTSE250 Insurer Drives £1m Incremental Revenue

How we bolstered incremental revenue by £750k

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May 6, 2021
News

Press Release: Custerian Invest £195k

The Modular Analytics Company are proud to announce a £195k investment from Custerian

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March 22, 2021
Knowledge

Loss Prevention Networking Event

Join the discussion, with speakers from Nike, Wickes and FAB Solutions

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February 24, 2021
News

Press Release: The Modular Analytics Company Raises £400K in Funding

Announcing £600k in funding from Instinctive BI

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February 23, 2021
Knowledge

Does NPS Really Matter Anymore?

The pros and cons of using Net Promoter Score as a core business metric

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February 19, 2021
Knowledge

Coaching and Employee Experience

The TMAC Team talk about some of their best and worst contact centre experiences

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February 19, 2021
Case Studies

Reducing Staff Attrition by 17% at a FTSE100 Insurer

Our work with a FTSE100 insurer reducing staff attrition by 17%

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February 18, 2021
Knowledge

Why Does Next Best Action Fail?

Jimmy & Sean and co. talk about why NBA fails, and how to prevent it

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February 16, 2021
Knowledge

Loss Prevention and "The Pineapple Theory"

Discover leadership inner sweetness with Steve Mathieu, author of "The Pineapple Theory"

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January 27, 2021