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Lloyd Coles

Senior Customer Success Manager

With over 10 years of call centre experience, including as anagent, Lloyd worked his way into Senior Insight roles at TESCO Plc and NICE before joining The Modular Analytics Co.

His hands-on experience with across interaction analytics across both products and solutions helps Lloyd in his role as a Senior Customer Success Manager.

Today, he spends most of his day rolling his sleeves up to get to understand our customers data and is pivotal in driving up to 29x ROI in identified opportunity.


What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Lloyd Coles

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