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Paul Banks

Senior Solutions Consultant

A former software engineer who has 15 years' experience in the FMCG and retail industry, Paul is an established technology expert - often bringing technology to teams to skyrocket performance.

Fascinated with using technology to push the boundaries of the possible and using automations to replace mundane tasks. Paul has seen first-hand how technology can increase productivity and efficiency when it empowers users. Passionate about work/life balance for others, Paul believes technology can help free up time for people to do the things they love.

Today, Paul is a pivotal member of our Solutions team and knows contact centre problems top-to-bottom. Why not get in touch?

About 

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Paul Banks

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