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Simon Poland

Head of Solutions

Simon has over 15 years of contact centre experience, both in-house and with various outsourcers. He's been in a broad range of roles from service delivery, planning and insight, dialler management, operational leadership, and client services - making him well suited for helping contact centres find their perfect solution at TMAC.


What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Simon Poland

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