Coaching and performance management

Support and engage your most valuable asset - your people.

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Take the guesswork out of coaching

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Save 100s of wasted admin hours

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Empower your agents to self-develop

Take the guesswork out of coaching.

Our data-driven models identify who needs coaching, and who needs kudos.

Save time.

Enable managers to spend less time preparing to coach, and more time coaching.

Empower your agents.

Empower your team to self-develop with agent view performance analytics.

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Our most used features

Quick to deploy and easy to use - start driving value from day one.

Custom form builder

Create your own coaching form to capture and store commentary for 360 feedback.

Automated coaching recommendations

Systematically identify who needs coaching and what they need coaching on.

Performance tracking made easy

Visualise agent performance and uplift after coaching action is taken.

Give kudos

Easily recognise and reward your top performers.