Learn how to nurture a great team
get your agents up to speed faster than ever
The biggest challenge contact centres used to face was onboarding new agents. Today, hybrid working makes this even more tough for most.
With top-to-bottom KPI tracking, quintile analysis and 360 coaching feedback, those days are over.
More face time
Average decrease in administrative prep across clients within just one month after platform enrolment.
Our average client reports a speed-to-competency reduction of 102%.