A word from our CEO...
The Modular Analytics Company was founded in 2018 by myself, Sean Northam, George Hartshorn and Roozbeh Jalali, with the mission to change the way data science is understood and applied.
Our goal is simple: to make every conversation valuable.
We provide leading Conversation & Speech Analytics, Customer Journey Orchestration and Coaching & People Management solutions that help contact centres unlock the power of data-centricity. Our dedication to proprietary technology removes traditional costly barriers to entry that contact centres have to fight against by allowing us to be more than 80% more cost effective than the competition. This has a direct benefit for our clients who benefit from the quickest deployment out there; just 4 weeks on average.
So if you're a contact centre leader looking to impress your customers, retain talent and increase revenue - look no further than TMAC.