Sean Northam & Jimmy Hosang set up The Modular Analytics Company
TMAC focuses on providing consultancy work for contact centres and brands to improve the CX, drive cost efficiencies and grow revenue.
Spotting a gap in the market, TMAC pivots into software development
After great success in contact centre consultancy, we set out to take our work to the next level.
The headcount expands by 90%
With demand continuing to increase, we grow the team by 90% in Q1.
TMAC secures £400,000 in funding for further expansion
Our first funding round is complete with Instinctive BI recognising TMAC's potential to go even further.
TMAC expands into North America
Nicholas McFadden joins us to take the lead in an expansion to the US and Canada.
TMAC releases Speech Analytics platform, Fonetik
The pivot from consultancy to SaaS becomes official with the release of our Conversation & Speech Analytics software, Fonetik (now known as Listen).
The expansion continues, this time into Turkey
Heading further into Europe, we open our Turkish branch and welcome new employees.
TMAC secures £1.5 million for additional product development
Another successful funding round is complete with investment from Foresight Midlands Engine Investment Fund and the Greater Manchester Combined Authority.
We complete purchase of our first permanent UK office
At our home in Ancoats, Manchester.
MOJO-CX© by TMAC launches
We roll out our latest product updates, informed by our customers!