Better decisions, faster.

Founded in 2018, TMAC was created to change the way data science is used in businesses, making it more accessible for contact centres worldwide.

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more cost effective
hours processed
faster deployment

A word from our CEO...

The Modular Analytics Company was founded in 2018 by myself, Sean Northam, George Hartshorn and Roozbeh Jalali, with the mission to change the way data science is understood and applied.

Our goal is simple: to make every conversation valuable.

We provide leading Conversation & Speech Analytics, Customer Journey Orchestration and Coaching & People Management solutions that help contact centres unlock the power of data-centricity. Our dedication to proprietary technology removes traditional costly barriers to entry that contact centres have to fight against by allowing us to be more than 80% more cost effective than the competition. This has a direct benefit for our clients who benefit from the quickest deployment out there; just 4 weeks on average.

So if you're a contact centre leader looking to impress your customers, retain talent and increase revenue - look no further than TMAC.

Quickest deployment, lowest cost.

Market-beating deployment (an average of 4 weeks) and at just 20% the cost of other providers.

That means you'll see strong return on investment even at low call volumes, and your finance team will love you.

Unlock value from day one.

All of our platforms are built to be intuitive and easy to use, reducing the need for expensive specialist resources, and extensive platform training.

Better yet, our products are designed by behavioural science experts using leading human-centered designs, removing all the traditional barriers to understanding complex customer data.

We never hold your data ransom.

We don't believe in trapping you on our platforms because we're confident that you'll stay because of what they do for your business.

That means you can access and export your data whenever you need to, at no extra cost.

You're in safe hands.

You'll be joining a team of experts with first-hand contact centre experience across Retail, Insurance and Financial Services (to name just a few).