The same algorithm that powers our platform, now available to everyone for as little as 15p per transcribed hour.Learn more
We automatically identify multiple speakers on one call to identify both the agent and the customer.
Advanced diarisation automatically splits audio into homogenous milestones to provide a longitudinal read of sentiment and how it changes over the duration of the call.
Thanks to hundreds of thousands of trained audio hours, over 15 learned languages and 95% UK dialect coverage - the algorithm has a wide and deep understanding of topics.
We can identify, tag and group conversation by topic and entity/noun mentioned at speed.
Using sophisticated pattern matching, we identify, redact and reformat numerical and sensitive information instantly.
The result? Complete peace of mind and fewer privacy concerns.
Discover the power of our transcription as a service today.
Get in touch today to find out.
or email us at firstname.lastname@example.org