January 3, 2022
Our new series looks at new price-walking legislation within the Insurance sector.
At MOJO-CX© we continually monitor the Insurance sector to identify trends and themes that impact customer needs, wants and desires.
With the ever-changing world and recent changes to government legislation (specifically ‘Price-Walking’ reform), customer-centricity has never been more important for Insurers to build strategies that help you win more customers and hold on to the ones you have for longer.
We explore the latest innovation in customer contact centres and how to best tackle retention across CX, Ops and Revenue teams alike.
Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.