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Glynn Jones

Head of Customer Success

Glynn has been working in leadership roles in contact centres for over 10 years, leading operations in banking, insurance, retail and tourism. With a career in Outsource and Direct, he has a background of investing in people through coaching and mentorship, delivering results through CX and Commercial uplift as well as Project and Change management.

About 

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

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Glynn Jones

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